Got an Audit (“Ransom”) Letter From Your Vendor?
We’ve Got You

When SAP, Oracle, Microsoft, or others claim you’re out of compliance—and demands millions in backdated fees—TNG helps you challenge the assumptions, reduce the exposure, and regain control of the narrative. Before you pay a dollar, bring us in.

Why Audit Notices Aren’t About Usage—They’re About Leverage.

01

Surprise Is Part of the Strategy

Audit notices often come with zero warning—and a short fuse. Vendors use timing to their advantage, betting you won’t have time to dispute their math

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02

The Terms Were Buried for a Reason

Legacy contracts are full of vague license language, usage ambiguities, and silent escalators. Most teams don’t know what they’ve agreed to—until the vendor enforces it

03

The Methodology Is  Murky—By Design

Vendors apply unclear license logic, bundle in unused features, or use inflated FTE counts. The result: multi-million-dollar audit “findings” that don’t reflect actual usage

04

You’re Already on the Back Foot

 The vendor’s reps, legal, and audit teams have been prepping for months. You’ve had the letter for a week and now have been given an option to expand or renew your contract to avoid paying penalties. We even the odds

What’s Really Happening — and How TNG Can Help‍

Vendor audits aren’t just about compliance—they’re about control. A vendor sends a letter accusing you of overuse and demanding millions. You don’t have time to validate the claims—just pressure to pay and preserve the relationship. We help you challenge the premise, reframe the facts, and renegotiate from a position of strength.

Because vendors, and their sales reps, use the tactic to capture unearned revenue to make or exceed their quarterly quotas.

License & Contract Exposure Review

License & Contract Exposure Review
We dissect your license agreements, order forms, and historical terms to pinpoint where the vendor’s claims break down—and where you’re actually on the hook. No overpayment. No ambiguity. Think about TNG acting as your litigation team and this is our trial prep.

Rebuttal Modeling & Negotiation Strategy

Rebuttal Modeling & Negotiation Strategy
As part of our Discovery phase, we baseline your current contract vs. your actual usage to identify license rationalization (and shelfware clean-up) opportunities. Only after creating your current baseline we focus on your future roadmap through our TNG Right Sizing and Right Pricing™ process. This process helps us ensure you're only paying for what you need, at the right price.

Renegotiation Leverage & Futureproofing

Renegotiation Leverage & Futureproofing
Our most notable expertise is knowing  exactly what playbook the vendor is using. We use this specialized knowledge to keep our clients one step ahead of their sales team and help our clients know what to say, when and how to say it, and how to properly escalate, without the counterparty even knowing it.

For Enterprises Facing an Audit—or Trying to Avoid One

Whether you're reacting to a vendor audit or preparing before one hits, TNG helps enterprise teams cut through the noise, validate what’s fair, and negotiate from a position of clarity, not fear.

Finance Teams

Get a defensible cost position, validate vendor assumptions, and avoid overpaying under pressure.

Procurement

Respond to audit tactics with clear counterpoints and negotiation-ready rebuttals—without escalating risk.

IT & Legal Stakeholders

Unpack the vendor’s logic, surface hidden exposure, and secure commercial terms that futureproof the relationship.

When the Stakes Are Measured in Millions, So Are the Results.

Saved by renegotiating audit-driven escalators and performance terms for a Fortune 100 retailer.

$
6
.8M

In redundant costs eliminated post-merger through contract consolidation and audit-led renegotiations for a national health system.

$
5
.3M

Of audit letters contain inflated usage assumptions or flawed licensing logic.

‍
100
%+

Signs It’s Time to Call in Backup

Audit Notification Just Landed

That friendly “review” is anything but. Vendors audit to generate revenue—not clarity. You need a counterplan, fast.

You’re Not Aligned Internally

Legal, IT, and procurement are scrambling to verify usage and defend legacy terms. We help you coordinate—and push back strategically.

The Vendor’s Claims Don’t Add Up

Inflated usage? Fuzzy math? Audit assumptions are often based on faulty license logic, outdated data, or misapplied terms. We build the rebuttal that holds up.

You’re Being Asked to Pay, Not Negotiate

That friendly “review” is anything but. Vendors audit to generate revenue—not clarity. You need a counterplan, fast.

You Want to Be Ready for Next Time

That friendly “review” is anything but. Vendors audit to generate revenue—not clarity. You need a counterplan, fast.

From $9.6M Audit Threat to $0 Owed

TNG neutralized SAP’s retroactive claims and secured future savings.

  • $9.6M → $0 audit claim eliminated
  • $7.2M in long-term savings secured
  • 30,000+ employees supported under a new digital access model

Testimonials

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“SAP hit us with a massive audit claim that could have cost tens of millions. TNG stepped in, dissected every detail, and flipped the negotiation in our favor. The result: millions saved, full compliance, and zero business disruption”

CIO, Fortune 500 Industrial Company

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“Working with TNG transformed how we approach SaaS negotiations. They didn’t just help us save money — they gave us the confidence to walk into every vendor conversation with a clear strategy, real benchmarks, and leverage we didn’t know we had.”

CIO, F500 Retail Company

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“TNG didn’t just help us negotiate. They changed the way we approach every software deal.”

Emily Davis, NextGen Technologies

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“We didn’t just negotiate our Workday deal—we demolished it. Millions saved. Terms we control. Thanks to The Negotiator Guru.”

CHRO, Fortune 500 Company

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“Partnering with TNG was one of the smartest business decisions we’ve made. Their expertise in navigating the complexities of our $40 million Microsoft Enterprise Agreement negotiation was invaluable. They didn’t just secure better terms—they delivered a 38% cost reduction, translating into millions in savings without sacrificing any of the capabilities our business relies on.”

Chief Information Officer, Fortune 500 Manufacturing Company

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Start with a CIA.
That’s a Client Intake Assessment.

Upload your contract data or schedule a discovery call. If we can’t identify at least a 10%+ from a TNG Right Pricing™ opportunity, we won’t take your money (but we will offer you some free advice!)