• Home
  • Services
    • Full Negotiation Support
    • Software Asset Management
    • Right Price Benchmarking
    • Contract Review Risk Mitigation
  • About
    • Who We Are
    • Why We're Different
    • Join Our Team
  • Learning Hub
    • Featured Articles
    • Case Studies
    • State of the CIO Podcast
  • Contact Us
THE NEGOTIATOR GURU
  • Home
  • Services
    • Full Negotiation Support
    • Software Asset Management
    • Right Price Benchmarking
    • Contract Review Risk Mitigation
  • About
    • Who We Are
    • Why We're Different
    • Join Our Team
  • Learning Hub
    • Featured Articles
    • Case Studies
    • State of the CIO Podcast
  • Contact Us

Salesforce Case Study #5
Global Consumer Goods Organization

SCHEDULE A free consultation
Picture
Salesforce Engagement Overview #5:
Global Consumer Goods Organization

 
A global consumer goods organization reached out to TNG in the interest of sourcing, negotiating, and contracting a Customer Relationship Management (CRM) digital capability specifically for a new business unit within their organization.  
The client’s objectives were to ensure they thoroughly examined the marketplace to 1) identify the best fit-for-purpose suppliers, 2) pay a reasonable market price, and 3) eliminate any contractual risk that could cause problems down the road.  

​We applaud this client and its senior leadership team 
for being so proactive in their approach.  As a result, this client partnered with Salesforce whom were contractually incentivized to help our client succeed and grow.  ​​
​Key Activities  
We utilized our 4-step IT Software Negotiation Process to drive the following key activities:   
  • Step 1) Discovery – We assisted our client’s project team understand and ponder different assessment criteria as it relates to their business and technical requirements.  
  • Step 2) Strategy – We developed multiple personas across the new organization based on how different users were planning to utilize a CRM capability.   
  • Step 3) Negotiate – We advised our client throughout the negotiation process in the interest of ensuring an equitable relationship for both Salesforce and the client.  
  • Step 4) Contract Execution - We identified and eliminated contractual risk that could pose problems for the client in the next 3-5 years.  
 
 
The Results (not comprehensive)  
  • A strategic partnership with Salesforce 
  • A competitive rate benchmark baseline 
  • A commercially aligned path to growth with contractual protections ​​
Schedule a Free Consultation
QUICK LINKS
Who We Are
What We Do
Featured Articles

Case Studies
Join Our Team
​Contact Us
Privacy Policy


CONTACT
Info@TheNegotiator.Guru
(952) 222-3531 - Main Office
​PHYSICAL ADDRESS
5201 Eden Avenue
Edina, MN  55436
Picture
Picture
​​​​​​© COPYRIGHT 2021. ALL RIGHTS RESERVED.
  • Home
  • Services
    • Full Negotiation Support
    • Software Asset Management
    • Right Price Benchmarking
    • Contract Review Risk Mitigation
  • About
    • Who We Are
    • Why We're Different
    • Join Our Team
  • Learning Hub
    • Featured Articles
    • Case Studies
    • State of the CIO Podcast
  • Contact Us