“A value is only a value when it limits your ability to make a profit.”
Bard Papegaaij, Director and Chief Change Facilitator of Transgrowth International, has focused his career on emotional intelligence in the workplace and the human side of organizations. Although working for the same company, different sides of businesses speak different languages, and it’s up to leadership to translate and involve every side to work together.
From the IT perspective to the three languages every business should learn in their organization, Papegaaij shares important gems that can help any company work together, learn their true value and find solutions to human issues. Emphasizing the important roles for CIOs, Papegaaij believes the responsibility of collaboration is in their hands.
“One of the key responsibilities for CIOs in the future is to be co-responsible for the culture of the organization,” Papegaaij says. “We cannot pretend that that is not our business.”
Working with a struggling or underperforming team? AMAG Pharmaceuticals VP and CIO Shannon Gath may have your solution with her five-step playbook.
Gath, a Boston CIO of the Year finalist for team turnarounds, uses a strategy that transforms teams from order takers to strategic thinkers. Her playbook has worked with startups, medium and large teams allowing them to create goals and heavily focus on collaboration and personal commitment for success.
Along with discussing this strategy, Gath shares her leadership styles, the tech industry topic she’s most interested in and how IT is evolving in its business capabilities.
If blockchain technology excites you, then you want to listen to this episode of State of the CIO with Feng Hou, Chief Digital Transformation Evangelist at Maryville University.
Feng has probably got the best title out of any guest on the show, but it’s a title he’s earned - he’s said to be the leading blockchain expert in higher education, and for good reason. Feng is working tirelessly to champion the implementation of blockchain technology into students’ everyday lives, to make certain processes much quicker, easier and more cost effective for all involved.
In fact, one of the reasons he was brought into his current role as Chief Digital Transformation Evangelist at Maryville University was not to help transform the IT system, but to transform the student experience.
Feng is working towards achieving this goal by leveraging advanced technology (blockchain) to help build overall efficiency into the higher education system. He and Dan talk at length about how blockchain technology can enhance the degree transcript process, as well as cutting costs overall.
In this episode:
Today’s guest on State of the CIO is Chris Hahn, Chief Financial Officer at Shippers Supply. Chris has been with Shippers Supply since 2010, first as an Accounting Manager, moving his way up through the company to the role of Controller, then Interim Director of Operations, Director of Finance, and now CFO.
As a highly experienced leader in all financial and financially-related areas, Chris has complete overview of the company leadership and is involved in navigating strategic planning initiatives, as well as scaling operations to adjust for both market driven and internal growth dynamics.
Essentially, Chris’s role is to shift internal mindsets away from expenditure and toward investing in the company’s future.
The company’s current focus is on their growth plan for the next 5-10 years, knowing this needs to be heavily digitized. Chris talks to us about trends in the supply industry that are potential challenges for B2B companies, why creating a digital footprint is so important to Shippers Supply and how they intend to add more value for their customers and solve problems.
In today’s podcast:
Jessica Miller is the IT Director for Booster Enterprises. She’s only been in post for a short while, but already Jessica is making waves in the business that she has steadily worked her way up.
Booster has, for the last 16 years, been trusted by schools in over 47 states to help them raise funds and inspire students through their fitness and character programs. To date, Booster has helped raise $220m+ which in turn has helped 7.1m students.
Jessica started at Booster as a Salesforce Administrator before moving to Salesforce Director and then finally to IT Director. Her current role is a far cry from the actual degree she completed, Recreation and Leisure Studies, at the University of Georgia. After graduating, Jessica quickly realized there were few jobs available in that field, and so cut her teeth using the tech systems at Shane Company, the largest privately owned jeweler in the US.
As IT director, Jessica’s days are filled with creating digital solutions to existing problems, building the company culture, boosting employee morale and getting the company to operate more efficiently and effectively.
In today’s podcast:
Today’s guest on State of the CIO is Ben Davis, EVP/Chief Digital Officer at Cambria. Ben began his career over 25 years ago and in that time he’s been Operations Executive for multiple “born in the cloud” based businesses and has delivered data and content systems to customers on 6 continents.
According to Ben there is a cliche that there are three types of business: those about to start their digital transformation, those going through a digital transformation and those going out of business. And while Cambria is part way through its digital transformation, Ben has come to realize that in order for a company to transform digitally, while you are reliant on technology, you are more reliant on the people in the company itself.
It is insights like this that make this episode unmissable as Ben shows us behind the curtain of his company and divulges the secrets of how Cambria is so successful.
Listen to discover:
In this episode, we take you through the negotiation process with a specific focus on finalizing the deal. We give our listeners specifics questions to ask, requests to make, and tactics to achieving the most value from your Salesforce relationship.
Based on popular demand, this episode is a deep dive focus on developing and leveraging the 7th step of your Negotiation Plan: Communication. We give you an inside look on how we create a Communication Plan that will drive the most beneficial results for your organization. Within this episode you’ll learn the following:
This episode focuses on developing your Negotiation Plan to best prepare and align your organization. Specifically, we discuss the following points:
This episode focuses on developing a Negotiation Plan to best prepare and align your organization. Specifically, we discuss the following points:
In this episode we cover:
The Salesforce Roadmap is the foundation of every successful Salesforce Negotiation. Without this you don't stand a chance when it comes to negotiating with Salesforce.
For further learning, read our article on How to create your Salesforce Roadmap
In this episode, we give you insight behind the curtains into how Salesforce Negotiates. Specifically, in this episode you will learn:
This episode is packed with incredibly valuable information which will help you understand how Salesforce Negotiates and better prepare you for your upcoming negotiation.
For further reading, read our article on Understanding how Salesforce Negotiates
In this episode of the Negotiating With IT Podcast we kickoff our upcoming series which is all about negotiating with Salesforce.
In this episode we cover: